Terms & Conditions

After you submit the order and complete the payment on the official website, it is deemed that a binding sales contract has been formed between you and us, in accordance with U.S. contract law.
We reserve the right to cancel the order in the following cases: insufficient commodity inventory, incorrect price labeling due to technical errors, incomplete or undeliverable shipping information provided by you, suspected fraudulent orders (e.g., use of stolen credit cards).
After the order is cancelled, we will refund the full amount to your original payment method within 3 business days and notify you via email.
You can apply to cancel the order before the goods are shipped. If the goods have been shipped, you need to handle it in accordance with the return and exchange policy after receiving the goods.

Product descriptions, sizes, fabric details, and images displayed on the website are for reference only. Due to lighting during photography and differences in monitor settings, the actual product color may vary slightly from the images, which is not considered a quality defect.
All size charts are based on U.S. standard sizing and are manually measured, with an error of 0.5-1 inch, which is within the normal range.
We are not liable for dissatisfaction caused by personal preferences (e.g., dislike of fabric texture, style not matching expectations) or incorrect size selection.
Our quality guarantee is limited to normal wear and use. We are not liable for damages caused by improper washing, accidental damage, or unauthorized modification of the product.

You promise to provide true, accurate, and complete personal information when placing an order. If delivery fails or is delayed due to incorrect information, the responsibility shall be borne by you.
You shall not resell the purchased products for commercial purposes without our written authorization.
You shall not use our website or products for any illegal activities, nor shall you upload or transmit any malicious software or content that may damage our website.
You shall not engage in fraudulent activities such as malicious ordering, frequent returns and exchanges, which disrupt our normal business operations. Otherwise, we reserve the right to refuse service and pursue legal liability.

All content on the website, including but not limited to product images, descriptions, trademarks, logos, and designs, is protected by U.S. copyright and trademark laws, and is owned by CozyLiving Apparel or its authorized licensors.
You may download or save website content for personal non-commercial use only. No part of the website content may be copied, modified, distributed, or reproduced for commercial purposes without our prior written permission.
Infringement of our intellectual property rights will result in legal action, and we will claim compensation for all losses incurred.

To the maximum extent permitted by U.S. law, we shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profit, loss of business opportunities) arising from the purchase or use of our products.
Our total liability for any direct damages related to a product shall not exceed the total purchase price of that product.
We shall not be liable for order delays or failures caused by force majeure events (e.g., natural disasters, courier service disruptions, government regulations).

Any disputes arising from the purchase or use of our products shall first be resolved through friendly negotiation between you and us.
If negotiation fails, either party may initiate legal proceedings in the state or federal court located in New York County, New York, USA.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law principles.

We reserve the right to modify these Terms & Conditions at any time. Material modifications will be posted on our website homepage with a 7-day notice period before taking effect.
Your continued use of our website or purchase of our products after the effective date of the modified terms constitutes your acceptance of the changes.